Faculty & Staff

System Access for Faculty and Staff

Remember, you should only enter your HVCC credentials on an authentic ".os-tw.com" domain (URL).

*For authorized users only.

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Help Desk and Work Order Systems

Help Desk
The Help Desk is a centralized service and support site for Instructional and Information Technology, Enterprise Operations and Distance & Online Learning. You can submit ticket requests, track all your tickets, and browse the Knowledge Base for self-help tutorials.

Graphics and Print Shop Work Order System
Submit a work order to request services from the Graphics Department and the Print Shop, to include quick copy jobs, print orders, ordering pre-printed or unprinted items, such as letterhead, envelope and paper.

Physical Plant Work Requests
Find out how to submit a: routine work order; emergency work request; environmental safety and health request; and special events work request.